The Differences between BigCommerce and Shopify from a Development Perspective Featured Image

The Differences between BigCommerce and Shopify from a Development Perspective

BigCommerce and Shopify are two of the most popular ecommerce software and shopping cart platforms and there are comparison guides, including marketing tactics, integration capabilities, etc, out there on the benefits of each, but what about the major differences in how your store can be developed using both platforms? It’s [...]

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A Meeting About Meetings Featured Image

A Meeting About Meetings

As the new kid on the block here at Springboard, I’m learning the ins and outs of our team culture, values and work styles. We have an amazing team here and they’ve done a great job of making me feel welcome. I spent a lot of my first couple weeks [...]

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The Ultimate Guide To eCommerce Email Marketing Featured Image

The Ultimate Guide To eCommerce Email Marketing

In the (growing) digital world we live in, there’s no shortage of channels which can drive sales in your internet retail store; and the list continues to grow with the constant emergence of new channels such as Jet and SnapChat. It’s easy for us ecommerce marketers to focus on the [...]

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5 Tips for Providing Excellent Customer Service for your eCommerce Store Featured Image

5 Tips for Providing Excellent Customer Service for your eCommerce Store

The customer service role requires knowledge on nearly all aspects of your business and the passion to serve every customer with a WOW experience. Your customer service team is your first line of contact with the customers, being that first contact is a great responsibility as it sets the tone [...]

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Authors

Chad Myers

Chad Myers

President

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Elizabeth Heil

Elizabeth Heil

VP of Operations

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Aubrey Aynes

Aubrey Aynes

Front End Developer / Web Designer

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Jessica Kegerreis

Jessica Kegerreis

Creative Director

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Billy McAllister

Billy McAllister

Digital Marketing Director - Online Retail Owner

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Jackie Myers

Jackie Myers

Digital Marketing Director - Online Retail Owner

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Ryan Ours

Ryan Ours

Ecommerce Integrations Specialist

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Katy Schrage

Katy Schrage

Digital Marketing Manager

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Allison Steele

Allison Steele

Art Director

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Matt Wright

Matt Wright

Customer Service Manager