Client Survey

Name

First
Last

Company Name

How satisfied are you with your new website from Springboard?

How well did Springboard communicate with you during your project?

5 – Very well. Springboard staff communicated frequently and they were very easy to contact.
4
3
2
1 – Not well at all. I was unclear what was going on in the project and Springboard was difficult to contact.

Was your project completed in a timely manner?

Yes, we’re pleased!
No, but it was our fault.
No, and it was Springboard’s fault.
No, due to delays by Springboard and us.

What aspect of the project did you find most challenging?

Planning (Sitemap / Wireframes)
Design
Content Creation
Technical Stuff (website hosting, domain registrar, email, etc)
None (I didn’t find any aspect of the project to be challenging)

How can we improve?

Would you recommend us to others?

Yes
Probably
No

Would you like to submit a testimonial? If so, please type your testimonials below. (Your words help us gain new business, and we very much appreciate it!)

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