Poor Customer Experience – Now What? Featured Image

Poor Customer Experience – Now What?

A poor customer experience hurts deeply, psychologically, financially…imagine how it feels for the customer. There are many forms of business. Each with their unique operational models, cost structures, audience bases and products or services. One thread that is constantly woven through every type of business (and [...]

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Email Marketing: If you can swing a hammer, it doesn’t mean you should build a home! Featured Image

Email Marketing: If you can swing a hammer, it doesn’t mean you should build a home!

I think of myself as pretty “handy”. I enjoy doing small projects around the house but certainly know I have limitations when it comes to building things (especially when electricity is involved!) I’m lucky to have most the tools and actually know how to use [...]

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Why Big Brands Struggle With Social Media Featured Image

Why Big Brands Struggle With Social Media

Thanks to Twitter (a little irony here…) I stumbled upon this bost by Tom Smith discussing “Why Big Brands Struggle With Social Media”. His points are dead on and we at Springboard Marketing subscribe to many of the same beliefs. He captures the essence of [...]

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Authors

Chad Myers

Chad Myers

President

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Jessica Kegerreis

Jessica Kegerreis

Creative Director

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Allison Steele

Allison Steele

Art Director

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Aubrey Aynes

Aubrey Aynes

Front End Developer

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Katy Chettleburgh

Katy Chettleburgh

Digital Marketing Manager

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Eric Breiner

Eric Breiner

Digital Marketing Manager

Jackie Myers

Jackie Myers

Digital Marketing Director - Online Retail Owner

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Billy McAllister

Billy McAllister

Digital Marketing Director - Online Retail Owner

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Ryan Ours

Ryan Ours

Ecommerce Integrations Specialist

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Matt Wright

Matt Wright

Customer Service Manager