

5 Ways to Keep Your Top Ecommerce Customers (Whales) Happy
author: Jessica Kegerreis
posted: February 22, 2017
Your ecommerce store probably sells a lot of products and processes hundreds, if not thousands of orders a day. If you look a little closer at those numbers though, you’ll realize that some customers are “worth” more than others. How to Identify Your Ecommerce Whales [...]

How to Craft the Ideal Abandoned Cart Marketing Campaign
author: Katy Schrage
posted: January 17, 2017
With the average online cart abandonment rate reaching over 68% percent, it has never been more important to find a way to convert shoppers who have left their carts. There could be a number of reasons why a user abandoned their cart, but there is [...]

Ecommerce Ecosystem
author: Springboard
posted: December 5, 2016
From back office operations all the way to post purchase communications, the ecommerce website ecosystem is complex. Because of the complexity, we have mapped out a workflow to help visualize when and how systems integrate. This infographic of the Ecommerce ecosystem shows the lifecycle of inventory, order, fulfillment, [...]
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